Steadex · A homestead field guide
Steadex Support
Get help
Questions, bugs, or a species you think we should add? Email [email protected]. For bugs, include your device model, operating-system version, and the Steadex version shown under PROFILE → About Steadex.
How many scans do I get?
Every Steadex account gets one free AI identification in total. Steadex Pro, a monthly subscription, includes up to 30 identifications per day, resetting at 00:00 UTC. Short fair-use limits also protect the scanner from automated abuse.
How do I upgrade, restore, or cancel Pro?
Tap PRO in the scanner, or open PROFILE → AI scanner → Upgrade to Pro. The same section has Restore purchases, Refresh access, and Manage subscription. Your app store handles billing, cancellation, and refunds; deleting your account does not cancel a subscription.
Why does a scan need the internet?
Identification runs in the cloud. Without a connection, camera scans wait in a queue and identify automatically when you are back online. Your guide, journal, badges, and notes work offline.
My camera preview is black
Check that camera access for Steadex is turned on in your device settings, then return to the scanner and tap the circular-arrow restart control. If it still does not start, fully close and reopen Steadex. You can always tap PHOTO to identify an image from your library. If the problem continues, email [email protected] with your device model, operating-system version, and Steadex version.
The identification is wrong
It happens. Get closer, fill the frame with a single subject, and shoot in good light; leaves, bark, and fruit structure help more than a whole-plant shot. Never eat, handle, or medicate based on an app identification alone.
Backups and new phones
Your journal is stored on your device. Use PROFILE → Journal safety → Back up now to copy your journal and photos to private cloud storage, and Restore journal from cloud backup on your new device.
Why is an account required?
Steadex uses Sign in with Apple to tie your free scan, scanner access, purchases, and backups to one private app-specific identity. Sign-in is currently available on iPhone; Android support is in progress.
Deleting your account
Open PROFILE → Account → Delete account. See Delete your account for what is deleted and how to ask without the app.
Policies
Read the Privacy Policy and Terms of Use.